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Shipping

IMPORTANT INFORMATION

Shipping Information

Grace Mae Music Store

Overview

Products are shipped from Australia via AusPost. Delivery fees will be calculated at checkout. Currently, we ship to Australia, UK & Asia. 

  • Can I Cancel An Order?
    We cannot guarantee that we will be able to cancel an order once it is placed. If you would like to cancel an order please get in touch with us ASAP via hello@gracemaemusic.com
  • What Payment Methods Do You Accept?
  • How Can I Track My Order?
    Once you’ve placed your order, you’ll receive a confirmation email from us. Depending on your shipping selection, you may also receive an email from the courier with your tracking number. Keep an eye out for these emails in your inbox (and junk folder too). It can take up to 24 hours to receive tracking information.
  • Customs & Duty Charges
    Deliveries to countries outside Australia might incur customs or import taxes. Unfortunately, since we don't have any control over these charges, we can't cover them for you.
  • Still Need Help?
    Reach out to us at hello@gracemaemusic.com
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